Values and Privacy

We value our clients and their privacy.  Our values are designed to protect you and to help you attain optimum health.

The practice of Naturopathic Medicine includes six underlying principles of healing.  These are based on the observation of health and disease.  This observation process involves the use of modern scientific methodologies and language.

The following principles make Naturopathic Medicine different from all other medical approaches:

  • First do no harm: 
    Primum Non Nocere

Illness is a purposeful process of the organism. The process of healing includes the generation of symptoms which are, in fact, an expression of the life force attempting to heal itself.  Therapeutic actions should be complementary to and synergistic with this healing process.  The physician’s actions can support or antagonize the actions of the vis mediatrix naturae — the healing power of Nature.  Therefore, methods designed to suppress symptoms without removing the underlying causes are considered harmful and to be avoided or minimized.

  • The healing power of nature: 
    Vis Mediatrix Naturae

The body has an inherent ability to establish, maintain, and restore health.  The healing process is ordered and intelligent;  nature heals through the response of the life force.  The physician’s role is to facilitate this process, to identify and remove obstacles to health and recovery, and to establish or restore a healthy internal and external environment.

  • Identify and treat the cause: 
    Tolle Causam

Illness does not occur without cause.  Underlying causes of disease must be discovered and removed or treated before a person can recover completely from illness.  Symptoms express the body’s attempt to heal, but are not the cause of disease.  Symptoms, therefore, should not be suppressed by treatment.  Causes may occur on many levels including physical, mental, emotional, and spiritual.  The physician must evaluate fundamental underlying causes on all levels, directing treatment at root causes rather than at symptomatic expression.

  • Heal the whole person:
    Tolle Totum

Health and disease are conditions of the whole organism, a whole involving the complex interaction of many factors.  The naturopathic physician must treat the whole person by taking these factors into account.  The harmonious functioning of physical, mental, emotional, and spiritual aspects are essential to recovery from and prevention of disease.  This requires a comprehensive approach to diagnosis and treatment.

  • The physician as teacher:

A cooperative doctor-patient relationship has inherent therapeutic value.  The physician’s major role is to educate and encourage the patient to take responsibility for their own health.  The physician is a catalyst for healthful change, empowering and motivating the patient to assume responsibility.  It is the patient, not the doctor, who ultimately creates/accomplishes healing.  Teaching with hope, knowledge, and understanding, the physician acts to enable patients to heal.

  • Prevention:
    Prevention is the best cure

The ultimate goal of any health care system should be prevention of disease.  This is accomplished through education and promotion of life-habits that create good health.  The physician learns to assess risk factors and to sharpen their deductive reasoning, and understand the patient’s circumstances.  Appropriate interventions are then sought to avoid further harm or risk to the patient.  Building health works better and more surely than fighting disease.

Users can visit our site anonymously
How does our site handle do not track signals?
We honour do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioural tracking?
It’s also important to note that we do not allow third-party behavioural tracking.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.

Phone:  9723 9755

2/48 Mc Adam Square

Croydon Hills, Victoria 3136

We recognize the importance of protecting your privacy and our policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our site. This policy will be continuously assessed against new technologies, business practices and our customers’ needs.

Material Connection

Unless we have stated otherwise, you should always assume that when products or services are made reference to, they are made because there exists a material connection between the Croydon Herbal Health website owner and the providers of the products and services displayed. It should be noted that this is often not always the case.

Good Faith Recommendations

The owners of this site will always make recommendations based in part on a good faith belief that the supply of such goods or services will help the person obtaining them. The owner has good faith and belief, because they have either tried the products or services prior to making any recommendations, or the owners have researched the items or services based on the supplier’s history. The recommendations made by us about the goods or services are honest opinions based on facts known to the owner at the time an item or service is mentioned on the website.


The owner has conducted all steps possible to verify the testimonials that appear on this site. They are treated as average user expectations based on the information that was available at the time of publishing them. They are not exaggerations of user results which we do not entertain in any form. Testimonials are only used from valid and known customers.

Our aim is to be 100% honest at all times. If however you find something displayed on this site, which you do not agree with, then please contact us immediately and we will look into it. We reserve the right to withdraw the display of any item or service that does not reach our very high levels of satisfaction without any prior notice. Any honesty and integrity is important to us at all times.

Potential Bias and Due Diligence

The owners’ opinion about an item or service may be partially formed in part on the fact that we are likely to receive compensation for the product or service. The nature of the relationship is sufficient to establish a material connection between us and the provider. There will be instances where the owner will not receive compensation relating to the goods or services on this website. You should assume that there is  a material relationship with the product or services suppliers, because they have received or is likely to receive something of monetary value from the supplier. You should always perform your own due diligence before purchasing an item or service mentioned on this website. More information can always be obtained by contacting Croydon Herbal Health during business hours.



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